Creating unparalleled access to mental health care
Headway’s network makes it possible for members to find in-network care quickly and easily.
3x
More available appointments than typical insurance networks
24/7
Access to Headway’s online search and booking tools
2
Days to care delivery after first contact
Ensuring quality
Delivering quality care
We engage with our network daily for centralized performance management, outcome reporting, and integrations with leaders in primary care to support their referrals and coordinate care.
Trying to find the right care you need while struggling with mental health issues can be overwhelming and daunting—so it’s great to know that the patient will be taken care of all the way through by Headway.
Dr. Navya Mysore
Primary Care Provider
Enhancing experience
Providing a superior member experience
We help members find the right therapist or psychiatrist at a price that works for them through our diverse network of specialists and personal, supportive conversations with our team.
93
Patient NPS
90%
Second visit retention rate
What people are saying
If you're looking for a good therapist, Headway is awesome. You plug in your insurance info and it gives you a list of therapists who take your insurance. They also process all the payment and billing without you or your provider having to worry about it.
Rachel Bouton
@RMBouton
I found my therapist through Headway (https://headway.co) and love her! I found trying to search via my insurance’s website to be v clunky and overall not great. Headway accepts insurance but they take out the hassle of search & payment so you focus on finding a good fit!
Caiti Donovan
@Caiti326
Woah, def recommend this for folks looking for therapists https://headway.co
tikh
@tikhbana
I used https://headway.co to find mine and it was much much easier than I anticipated!
Sami Main, CLC
@samimain
If you're in NYC, check out https://headway.co
quick, easy and friendly staff
Nina Stepanov
@ninarstepanov
Our approach
Benefits of Partnership
Enhance member access to therapy
We use software to make it easy for mental health providers to manage an insurance practice. Our software allows previously out-of-network providers to open in-network availability exclusively through Headway’s group, increasing network capacity.
Improve experience by supporting each member's care journey
Clients find provider matches in our robust network through our online platform, which covers everything from searching for the right person, to getting a cost estimate, to booking an appointment. We match clients to therapists through a set of simple questions and preferences and support them throughout their care through Headway.
Increase efficiency by streamlining data and operations
Headway centrally manages our insurance platform, which handles credentialing, scheduling, billing, clinical data capture, and client communications. This gives health plans a central point of contact to manage thousands of providers, their clients, and data.
Focus on quality of care
Our centralized provider group and operations allows us to partner with health plans to achieve strategic quality initiatives, including primary care integration and outcomes reporting.